Who We Are

With over 100 combined years in the business, ShockWave CRM has been built from a Telecom management teams point of view. We understand the business from your side of the table.

ShockWave CRM is your partner in creating more sales, better engagement, and longer retention. We understand and appreciate that the more money you make, the more money we make.

The ShockWaveCRM Difference

Implementation Services

Consulting, Training Configuration, Testing,
and White Glove Launch

Bill Payment Services

Validation, User Acceptance, Receivables Reporting

Product configuration

Packaging, Rating,
Tariffing, Capping and
Re-charging

Payment Processing

Real-Time Credit/Debit
Card Validation,
ACH and PCI Compliance

Consulting

Consulting for Carriers,
Call Centers, BPOs,
Device Procurement, Sales Channels or other
industry vendors

Features

Account Management

Agent SignUp Tool

Reports

Port In

Device Inventory

Support

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